Privacy Policy

Last updated: March 30, 2026

1. Introduction

Welcome to Berryessence. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our store or make a purchase.

2. Information We Collect

We collect information you provide directly to us, including:

Personal details: Name, email address, phone number, and billing/shipping address
Payment information: Credit card details (processed securely via our payment provider — we do not store full card numbers)
Account information: Username and password if you create an account
Order history: Products purchased, order values, and transaction details

We also automatically collect:

Device & usage data: IP address, browser type, pages visited, and time spent on our site
Cookies & tracking: We use cookies to improve your browsing experience and for analytics

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations, shipping updates, and receipts
Respond to your questions and provide customer support
Send promotional emails and offers (only if you opt in)
Improve our website and product offerings
Comply with legal obligations

We do not sell your personal information. We may share it with:

Service providers: Shipping carriers, payment processors, and email platforms that help us operate our store
Legal authorities: When required by law or to protect our rights
Business transfers: In the event of a merger or acquisition

5. Cookies

We use cookies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may affect some features of our store.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications
Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at [your email address].

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our store may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.